Betty Wins Terms and Conditions

By using Betty Wins in Canada, you agree to these Terms and Conditions in full. Opening a Player Account confirms that you accept and will follow these Terms, including any future updates. If you do not agree with any part, please stop using the website and services.

These Terms apply together with related policies and rules, including our Privacy Policy. Combined, they form the complete agreement between you and us for using our website, connected services, and casino games.

Your Player Account

Your User Account is for personal play and lawful entertainment only. Registration must be completed with accurate, up-to-date details, and you are responsible for all activity under your username and password.

One person, one account. Creating multiple accounts may result in cancelled bonuses, voided winnings, and closure of duplicate accounts.

We may request verification documents to process withdrawals, prevent fraud, and maintain financial security. Requests may include proof of identity, proof of address, copies of payment methods, and purchase history.

If requested documents are not provided within 4 weeks, or if documents are fraudulent, we may cancel payouts and close the account.

You may close your User Account by emailing [email protected] with your account details and a clear closure request. Any remaining balance will be refunded, minus applicable deductions, provided the balance is at least $20.

Eligibility & Your Responsibilities

You must be at least 18 and meet the minimum legal gambling age in your jurisdiction. We may request proof of age at any time.

You must have the legal capacity to enter a binding agreement. Using the service without this capacity is not permitted.

Only use payment methods you are authorized to use, and fund play with money obtained legally. Payments must be made in good faith, without attempting reversals through third parties.

When you place bets, you accept the risk of losing some or all deposited funds. Bets cannot be cancelled or refunded once placed.

We may send transactional and promotional messages via channels such as SMS, email, and messaging platforms. You can opt out using the instructions in each message or by contacting our support team.

Prohibited Use & Misconduct

Do not use VPNs, proxies, or similar tools to hide your real location. Access depends on where you are, and you are responsible for ensuring online gambling is legal where you live.

Do not use our service for commercial purposes or on behalf of another person. Your account cannot be sold, transferred, or acquired from someone else, and funds cannot be transferred between player accounts.

Do not attempt to cheat, manipulate games, exploit promotions unfairly, or undermine platform integrity. Fraudulent activity may void transactions and winnings and may be reported to relevant authorities.

Prohibited behaviour also includes unauthorised access to restricted areas, the use of automation tools or scrapers, and any conduct that disrupts other users or the normal operation of the service.

• Creating duplicate accounts or providing false or misleading information.
• Manipulating gaming systems or attempting deposit/withdrawal manipulation.
• Using information obtained in violation of laws at the time of betting.
• Posting or transmitting harmful code, spam, or illegal content.

Deposits and withdrawals

Withdrawals are normally returned to the original depositing account. If a card withdrawal is not possible, we may require an alternative method, and promotional withdrawals may be subject to specific routing rules.

If you deposit and withdraw without wagering at least 1 time the deposit amount, a transaction fee of up to 10% may apply after review and confirmation.

Standard withdrawal limits apply: up to $2,000 daily and up to $4,000 weekly, with potential VIP exceptions.

Only 1 instant withdrawal per player per day is allowed, and only when the deposit was made with cryptocurrency.

Progressive jackpots are paid within a reasonable period, depending on processor restrictions and VIP level, with full payouts completed within 2 years.

Crypto minimums

Crypto deposits must meet the minimum each time. Transactions below these minimums cannot be processed and are treated as non-recoverable.

• Minimum crypto deposit value: $15 for BTC, BCH, DOGE, LTC, ETH.
• Network minimums: 0.0001 BTC, 0.001 BCH, 0.01 ETH, 180 DOGE, 0.01 LTC.
• Top-ups to reach minimums are not accepted.

Promotions and bonuses

Promotion-specific rules take priority over general rules. Typically, a player may claim only one promotion at a time unless stated otherwise.

Promotions may be limited per player, family, household, address, payment method, or shared device environment. We may request verification to support fair use and protect platform integrity.

Deposit bonuses are for wagering and are not withdrawable as a bonus amount. Promotions cannot be combined unless a promotion explicitly allows it.

Intellectual Property Rights

Our software, designs, trademarks, logos, content, and proprietary gaming systems remain our exclusive intellectual property. Access is provided under a limited, non-exclusive, non-transferable licence for permitted gaming activity.

Do not reproduce, distribute, modify, publish, sell, or commercially exploit any part of the service without express written authorization. Unauthorised use may lead to legal action and monetary damages.

Do not use automated or manual tools to monitor, scrape, or copy pages or content. We also reserve the right to reclaim or remove nicknames that are inappropriate, misleading, offensive, or infringing.

Warranty and liability approach

We provide services on an “as-is” basis and do not guarantee uninterrupted availability or error-free operation. Technical malfunctions, system errors, connectivity issues, and human error do not create grounds for claims.

Where liability applies, our total liability may be limited to the amount you deposited during the 30 days before the incident giving rise to liability. Indirect, consequential, punitive, or incidental damages are not covered.

You agree to indemnify and hold us harmless from claims or expenses arising from your breach of these Terms, violations of law, or infringement of third-party rights.

Governing law and disputes

These Terms are governed by the law of the jurisdiction under which license ALSI-192407024-FI2 is issued. Disputes fall under the exclusive jurisdiction of the competent courts in that jurisdiction.

If any provision is deemed unenforceable, the remaining provisions continue in effect. Only written communications are considered valid for legal purposes under these Terms.

Processing times & limits summary

Timelines vary by payment method and any required verification steps. The summary below reflects common handling times and key limits described in these Terms.

Contact and written notices

For account closure requests, email [email protected]. Keep copies of messages for your records, and allow time for responses depending on the request’s complexity.

For legal correspondence under these Terms, use the designated legal contact email shown on our terms pages. Messages sent elsewhere may not receive legal consideration.

If you choose to continue playing, please review the key rules above first. Clear expectations can help prevent delays, especially with verification and withdrawals.